Terms and Conditions

These Terms and Conditions set out the rules that govern use of the Emberbet platform and the relationship between us and our users. They explain your responsibilities when using our services, how we manage accounts, promotions, payments and disputes, and how changes to these terms will be handled. Please read them carefully; by registering or placing bets you agree to be bound by these terms.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is allowed per person, household or payment method unless we agree otherwise in writing. You must not share login credentials or allow others to access your account. We may require identity and address verification before permitting withdrawals or continuing account activity. Any suspicious activity, unauthorised access or breach of these rules may result in account suspension, loss of bonus entitlement and withholding of funds pending investigation.

Eligibility requirements

To use our services you must be of legal gambling age in your jurisdiction and located where online gambling is permitted. Residents of restricted jurisdictions are not eligible to register or play. We may decline registrations and block access where local law prevents play. By registering you confirm you meet these eligibility requirements and will notify us of any change in your status.

Acceptable platform use

Use of the platform must be honest and lawful. You must not attempt to manipulate games, use bots or automated tools, collude with other players, cash‑back exploit or carry out chargebacks aimed at avoiding losses. Money laundering, terrorist financing and fraud are strictly prohibited. We monitor activity for breaches and will take action including account closure, confiscation of funds and reporting to relevant authorities where required.

General bonus and promotion rules

All promotions are subject to specific terms available on the promotions page. Typical conditions include eligibility, wagering requirements, game contribution rates, maximum bet limits while a bonus is active and expiry dates. Promotions may exclude certain games and cannot be combined unless stated. We reserve the right to withhold, cancel or reclaim bonus funds and winnings where we suspect abuse or fraud.

Deposits and withdrawals

Payments must be made using accepted methods and in accordance with our cashier rules. Withdrawals are normally returned to the original payment method where possible and may be subject to verification checks, limits and processing times. We may require proof of source of funds for large transactions. Any fees charged by third parties are your responsibility. We may place limits on deposits or withdrawals to manage risk and comply with regulatory obligations.

Dispute resolution

If you have a complaint contact our support team in the first instance. We will investigate and aim to resolve disputes promptly and fairly. If you remain dissatisfied you may seek independent advice. Where local alternative dispute resolution schemes apply we will provide details on request.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified to registered users by email or via notice on the site. Continued use of the service after notice constitutes acceptance of the updated terms. If you do not accept changes you should stop using the service and close your account.

If you need help with these terms contact our support team. Ember Bet is committed to fair play and responsible service, and we expect users to act in accordance with these rules.