These Terms and Conditions set out the rules that govern use of Emberbet's online services. They explain the relationship between us and our users, cover account responsibilities and eligibility, and describe how promotions, payments and disputes are handled. By registering or using our site you agree to comply with these terms and any policies we publish from time to time.
Users are responsible for keeping their account details secure and for any activity that occurs under their account. You must provide accurate personal information and update it when necessary. We may require identity and address verification before allowing withdrawals or higher limits. If you suspect unauthorised access you should contact support immediately.
We perform verification checks to prevent fraud and money laundering. These may include requests for government ID, proof of address and payment method documentation. Transactions may be paused until checks are complete.
Players can set deposit and betting limits via their account. We may also apply temporary holds, lower limits or close accounts where we reasonably suspect abuse, collusion, multiple accounts, payment issues or breach of these terms.
To use our services you must be of legal gambling age in your jurisdiction and have the right to gamble under local law. Only one account per person, household or payment method is permitted. Residents of restricted territories where we do not offer services are not eligible to register or play.
Users must not attempt to manipulate games, use automated betting tools, share accounts or engage in abusive behaviour towards staff or other players. Any activity intended to exploit promotions or gain an unfair advantage may result in forfeiture of winnings and account suspension.
Promotions are subject to specific terms that apply in addition to these conditions. Bonuses commonly have wagering requirements, contribution rates by game type, maximum bet limits and expiry periods. We will publish the applicable rules for each promotion and reserve the right to refuse, withdraw or amend offers where we suspect misuse.
Payments should be made using accepted methods listed on the cashier. Withdrawals are processed after any required verification and may be subject to limits or staged payments for large amounts. We do not control third-party processing times and third-party fees may apply. We may require proof of source of funds where appropriate.
If you have a complaint you should contact our support team in the first instance. We aim to resolve issues promptly and will provide a record of our decision. If you remain dissatisfied you may escalate the matter to any independent dispute service or regulator that applies to your account, where available.
We may amend these terms from time to time. Material changes will be notified to active users by email or site notice. Continued use of our services after changes are published constitutes acceptance of the revised terms. If you do not accept the changes you should close your account and stop using the site.
For help with these terms or account queries contact our team via [email protected]. Ember Bet is committed to maintaining clear rules and fair handling of user accounts.
